Privacy Policy

Effective Date: 01/13/2025

Séjou ("we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information: Such as your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or sign up for our newsletter.
Technical Information: Such as your IP address, browser type, device information, and operating system.
Usage Information: Including your interactions with our website, pages viewed, time spent on the site, and other similar details to enhance your browsing experience.

How We Use Your Information

Your information helps us to:

Process and fulfill your orders.
Communicate with you regarding your orders, inquiries, or promotional offers.
Enhance and personalize your shopping experience.
Improve our website, products, and services through analytics and customer feedback.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website. These technologies help us:

Remember your preferences and settings.
Monitor website performance and usage.
Deliver relevant advertising and promotions.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in:

Payment processing
Order fulfillment
Marketing and advertising efforts
Website analytics and improvements

These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes outlined above.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving promotional emails by following the unsubscribe instructions included in each email.
Adjust your cookie preferences through your browser settings.

To exercise these rights, please contact us at support@sejou.com.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for updates. The effective date of the policy will be noted at the top.