At Séjou, we’re committed to delivering your orders as quickly and securely as possible. Here’s everything you need to know about our shipping process.
Processing Time
Orders are typically processed within 1-2 business days after purchase. You’ll receive a confirmation email with tracking details as soon as your order ships.
Shipping Options & Rates
We offer the following shipping options:
-
Standard Shipping: Delivery within 7-10 business days.
-
Express Shipping: Delivery within 4-6 business days.
Free Shipping
We’re pleased to offer free express shipping on orders within the United States and Canada.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email. Use this number to track your package on the carrier’s website.
Missing or Delayed Shipments
If your order hasn’t arrived within the expected timeframe, please contact us at support@sejou.com. We’ll work with the carrier to resolve the issue promptly.